Disclaimer: Review Shield identifies possible policy violations. Removal is at Google's discretion. Results are not guaranteed.
A practical workflow for policy-violating reviews
Review Shield compares each review with Google's prohibited and restricted content categories.
We organize the likely policy issue, supporting details, and a clear explanation you can use when reporting or appealing.
You stay in control. Submit the report or appeal through Google's Reviews Management Tool or your Business Profile.
Reviews may be eligible for removal if they contain:
Reviews that appear artificially generated or posted by competitors
Reviews about the wrong business or unrelated to your products/services
Reviews from employees, owners, or those with financial interest
Reviews containing illegal content or personal information
Abusive language, threats, or harassment directed at your business
Reviews falsely claiming to be from customers or staff
No. Google decides whether a review is removed. Review Shield helps you identify possible policy violations and prepare a clear report or appeal.
Reviews may be eligible if they violate Google's policies, such as fake engagement, off-topic content, conflicts of interest, restricted content, harassment, impersonation, or personal information.
Google says review evaluation typically takes several days. Appeal processing can take longer, especially during high-volume periods.
If Google finds no policy violation, eligible reviews can usually receive a one-time appeal through Google's Reviews Management Tool.
Planned limits depend on your plan. Starter includes view-only guidance, Growth includes 2 case drafts per month, and Agency includes 10 case drafts per month.
Yes. Review Shield prepares the case, but you submit it inside Google's tools because Google controls review reporting and appeals.